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DearmichaellG6174YF,

Thank you for taking the time to share your thoughts and concerns about your recent stay at W Seattle. We value all feedback as it helps us continually improve the guest experience.

Regarding the resort fee, our intention is to enhance your stay by including curated experiences such as tickets to the Seattle Ferris Wheel and the Seattle Art Museum. We aim to provide value through these offerings, as they are popular attractions among our guests visiting Seattle.

The $25 daily food and beverage credit is designed to give you the opportunity to enjoy our in-house dining options. The 15% gratuity is automatically applied as a convenience, ensuring seamless service during your visit. We understand that the stipend may not cover all dining expenses for larger parties, and I will pass on your feedback to our management team for review.

We greatly appreciate our Platinum Elite members and strive to offer a breakfast experience that meets the elevated standards you expect. Your comments regarding the menu pricing and portions are valuable, and we will consider them as we continue to refine our offerings.

While I respect your preference for the Marriott Renaissance, I hope we have the opportunity to welcome you back to W Seattle in the future. We are constantly looking for ways to enhance our guest experience, and your feedback is integral to that process.

If you have any further concerns or would like to discuss your experience in more detail, please don’t hesitate to reach out to me directly.

Warm regards,
Brian Bunich
Director of Operations/Rooms
206.264.6141