Buonasera,

Mi dispiace molto per l'inconveniente. La contattero' in privato per avere maggiori dettagli.

Fabrizio de Corato

Thank you for your helpful review which I apprecciate. We do take reviews very seriously to improve our standards in order to provide a more pleasent experience.

I do apologise if the address provided of the building next to ours, less than 50 metres away, caused an issue. The Council of Leuca this year removed the street name sign just next to our property because it matched a nearby street name, causing confusion. For this reason I could not provide the exact address but the address of the adjacent street. Anyway we have now solved this small issue by adding a sign at our own cost.

As per the laundry, that seems the previous client left it in the whashing machine and the cleaner did not notice. I have anyway indicated that this is not acceptable, apologies.

As per the rain, in Leuca never rains, probably one day during the whole summer usually, and that happens at end of Augsut. This year it definitely rained more everywhere in southern Europe, but this is not something I can manage. Of course if there is a terrace and it rains, as per any outdoor space, the terrace will get wet. The pillows and cushions in the patio are for external and can get wet, do not need to be moved in, and especially the table does not need to be moved but I undestand you whished to do so.

In respect with the comment on the terrace, I need to rectify that the terrace has half of it covered by ceiling, the other half by a canopy tent for shades (not for rain). We are in south Italy, and sometimes rains only once every 6 months.

As per the WiFi, we do offer Wi fi services correct, but on request. On the first day I have offered you to purhcase a Internet Key, and that the cost would be fully refunded to you as a discount to overall rent. I am not sure why you have not taken advantage of it, shop directions were also provided to you on the first day, with a google map itinerary, 400 metres away from home.

I regret having not met you, but please note that the reason that we could not meet was that I had to return to work, as my holiday is limited and was over unofortunately. Still, I have contacted you several times, from your arrival, to make sure all is in order and your response was always positive to the last day. During your stay, given I was away, I have asked you to contact me for anything, suggestions, recommendations etc. I have tried to be present although away, and I note many messages sent you over whats up with directions to Leuca supermarkets etc.

In respect to this, it is importnat to note that please note that we are not an hotel or a B&B but a private house that is rented as is, with services which I try to provide on request to please clients. Many customers look for this kind of accomodation also for privacy on top of comfort, which we feel is our competitive advantage (otherwise this will attract addtiional costs).

The apartment is advertised on Trip Advisor from Holiday Lettings, a site only for private apartments. We believe the apartment and the property can be considered the best you can find in terms of reliability, cleaniness, quality, furniture and design in Leuca.

Thank you !



I hope anyway you had a great time, and happy that you have found the apartment as per what you expected, which is very important for me as we want to meet expectations.