This review by Thomas from Germany who stayed only 6 nights is the worst we have received and read over the past 4 years; our present guest Lourdes checked-in May 13 to 21 and hasn't sent us one complaint as well as our previous guest from USA who stayed 18 days from Late March to Mid-April. I find his name calling offensive; our Manila staff Weng cleaned the room and asked him if everything was acceptable before she left and sent us 6 photos of the interior which looked very clean. The air-con was just cleaned in Late March. I guess Thomas prefers being negative and not to contact us if and any issue was a problem during his stay which we would have happily attended to right away.