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“Für uns seit Jahren der beste Beginn eines jeden ...”
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Villa -
6 Schlafzimmer, 5 Bäder, 12 Schlafmöglichkeiten
Constantia, Westkap

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SvenMerse ...
Merseburg
Beitragender der Stufe 6
104 Bewertungen
28 Hotelbewertungen
common_n_hotel_reviews_1bd8 33 "Hilfreich"-
Wertungen
“Für uns seit Jahren der beste Beginn eines jeden Südfrikaurlaubes!”
Bewertet am 6. November 2017 für einen Aufenthalt im Oktober 2017

Wenn man nach über 11 Stunden Flug schon weiß, was einen erwartet, sind die Reisestrapazen schnell vergessen. Athol und sein Team bieten uns nun schon seit vielen Jahren diese wunderbare Konstante mit dieser ebenso schönen und so praktisch gelegenen Unterkunft, die keine Wünsche offen lässt. Und gibt es mal kleinere Probleme, ist Athol vor Ort, was wir immer sehr zu schätzen wissen. Er und das Team kümmern sich tagtäglich liebevoll um die Gäste und das Haus. Wir kommen 2018 gern wieder!

Würden Sie Freunden dieses Hotel empfehlen?   Ja.
Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Management-Antwort
7. Nov 2017
Thank you for the review it is always a pleasure to continue to maintain the High standard for our regular guests that come a few times a year to leBonheur a Place they Call "Home from Home". We offer a beautiful 6 bedroom Villa & Guest Suite to all our guests that is 5 Star & is continually maintained & upgraded to keep our guests happy.
This review speaks for itself but this year we have done further upgrades by installing 36 Solar Electric panels with Dual 10 KW inverters almost getting us off the grid with battery back up to ensure our guests will have electricity when the Grid goes down when is seldom but it also enables us to run our Solar Heated Pool Pump & Solar Heated Jacuzzi pump during the day ensuring warm water for our large salt secluded pool & Jacuzzi.
With our 3 enclosed Patios is great for entertaining Summer & Winter with our state of the Art Glass Sliding panels where our guests relax after a long day & still feel they are in Nature surrounded by a manicured Garden with an Abundance of Bird life & a Top Sundowner Deck which has amasing views of the Backdrop of Table Mountain & the surrounding Constantia Valley with its Top Class wine farms & Restaurants & close to Constantia Shopping centre for all your daily needs & just generally centrally situated to most of all the Tourist attractions & beaches in & around Cape Town.Well spread out Villa that you can host large or small groups not feeling you on top of one another & LeBonheur Means "The Happiness" come & joins us for one of your special Vacations in Cape Town where our staff will spoil you & assist you with all your daily needs. Thank you to all our regular guests part of the " LeBonheur Family "
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
Gabi F
1 Bewertung
Bewertet am 1. Oktober 2018 für einen Aufenthalt im Juni 2018
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Würden Sie Freunden dieses Hotel empfehlen?   Ja.
Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an.
kendall76 ...
Gauteng, Südafrika
1 Bewertung
Bewertet am 23. August 2018 für einen Aufenthalt im August 2018
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an.
Management-Antwort
27. Aug 2018
Thank you for your 5 star review it is always a pleasure to hear from our guests who give us positive & negative feedback so we can continue the High Standard or amend or improve on any of your suggestions.
We are centrally situated to most of the popular tourist attractions in & around Cape Town 25 Minutes from Cape Town International Airport & 25 Minutes to the Popular waterfront & the Famous Table Mountain and about 20 minutes to most of the popular Beaches in & around Cape Town including the Popular Boulders Penguin Beach in Simonstown on you way to Cape Point We had 12 of the Top Famous Constantia Wine farms within 5-10 minutes as we are situated in the Constantia Valley with Spectacular Views of the backdrop of Table Mountain with popular Hiking & Bike Trails as well as Horse Riding trials. 4 of the popular Rated Golf courses & 2.5 km from the Constantia Shopping Centre for all you daily needs as well as top Restaurants in the area.
The Villa consists of 6 Double Bedrooms including the Guest suite which comfortably sleeps 12 Guests well spread out so you don't feel on top of one another in this spacious LeBonheur.
With 3 Covered Sundrenched patios enclosed with State of the art Stacking doors ideal for Summer & Winter Destinations with a Large Enclosed French Enclosed Fire Place in the Lounge. We have a popular Top Sundowner patio overlooking back drop or Table Mountain & The Famous Kirsenbosch Botanical Gardens and views as far as Stennenbosch or Toward Hout Bay. Our Large Solar Heated Pool & Solar Heated jacuzzi are popular with our guests to swim or just lie around the pool on our recliners overlooking our manicured Garden. We also have Filtered Borehole water & Electric Solar panels so we are virtually off the Grid which has being a blessing with the Water restrictions over the last 6 months although this winter we have being Blessed with Good Winter Rains.Our friendly staff are here to assist you and make your stay relaxing & memorable & will spoil you during your stay making it a true Holiday to remember.
We are Lucky to get a lot of our guests returning annually or as often as they can confirming that we have got the right recipe at LeBonheur which in French which means " The Happiness " We will guide you with weather updates & advise you on things to do to suit you needs.
Looking forward to you joining us at LeBonheur on your Next Visit to Cape Town " The Mother City "
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
rezagh54
Teheran, Iran
1 Bewertung
Bewertet am 18. August 2018 für einen Aufenthalt im Juli 2018
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an.
Management-Antwort
20. Aug 2018
Thank you for your valued review. We know we have won the hearts of our guests when they leave us a five-star review, yet there is always room for improvement, and we like to encourage continued feedback.When you return on your next vacation, you will see some changes. Our quirky African Grey parrot is always on top form on the entertainment front and proves a hit with his 'extended' visiting family. Rain or shine, Le Bonheur offers cosy nights in, in front of the fireplace, which you experienced when the heavens opened with the much needed rains Cape Town has been praying for. Also, you lapped up the sun, lounging around the solar heated pool and jacuzzi when the sunshine peeped through the clouds. So glad you had a relaxing, fun-filled holiday, creating many a memorable moment.
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
Ub43
Dublin, Irland
Beitragender der Stufe 4
31 Bewertungen
15 Hotelbewertungen
common_n_hotel_reviews_1bd8 24 "Hilfreich"-
Wertungen
Bewertet am 20. Januar 2018 für einen Aufenthalt im Januar 2018
1
Person fand(en) diese Bewertung hilfreich
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Würden Sie Freunden dieses Hotel empfehlen?   Ja.
Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an.
Management-Antwort
22. Jan 2018
Thank you for your review we value all our reviews & acknowledge what you say & strive to improve most if not all of your problems you may have had & will also respond to them Individually.Please note we have being running LeBonheur Guest House & Cottages for 14 years successfully & are still striving for perfection.
Firstly as can be seen on Tripadvisor in the last 3 years we have had 18 5 Star reviews & only TWO 3 Star reviews.
This tells me we are doing things well yet although I know you can please everyone we will carry on striving till we get 100% success.
The 5 Star Villa had 6 Double bedrooms & very comfortably as they said sleep 12.
Please note there were only 5 in there group 4 Ladies & a gentleman.
Around the Solar Heated Pool we have always had % comfortable recliners which is more than ample for all our guests at LeBonheur including the cottages.
Please note the cottages each have 2 Recliners.
We advertise in our response to our enquiries that only the Large 11 X 5 Solar Heated pool as well as the Jacuzzi & Top Sundowner Patio with views of the Backdrop of Table Mountain are communal. The Large Front Garden & Manicured Garden are for the Main Villa & Guest Suite Only.
98 % of guests will only use the Solar Heated Pool Very seldom do the guests from the Cottages use the Jacuzzi or Top Sundowner Patio.
The Solar Heated Pool is on the West Side of the property mostly away from the main House. The Main House & Guest Suite have their own entrance in the front of the property.
The Cottages each have their own entrances & Patio's with BBQ facilities at each Cottage therefore we have pleased 18 out of 20 guests in the last 3 years.
For the 1st Time in 14 years the 5 guests spent most of their 5 day stay Lying on the front Lawn Suntanning which is exclusive to the main Villa & Guest Suite so they used up all 5 of the recliners that are always available.
We had a lovely couple staying in Lime Cottage with a Four year old son who spent an hour in the morning & sometimes an hour in the afternoon teaching their lovely well behaved son how to swim which has being a success story for many of our guests coming from the Cooler Northern Hemishphere having the opportunity to teach their young children how to swim I can't end to tell you how many parents over the years have memories of their children learning to swim in a warm pool & build up confidence. To resolve the issue of the shortage of 2 recliners we just moved the 2 recliners from Lime cottage to The Shallow end of the Pool which is far away from the Front Garden.
Just Getting back to Jacko our Friendly & entertaining African Grey who loves everybody.
I find it very strange with the guests comment you just had to get used to Him. The 4 Ladies loved him & would Tickle & Scratch him & became very attached with him that they joked about taking him home with them.
Just for the record we have only had 2 lots of Guests that did not like Jacko out of over 200 guests. We do offer the option to guests to move him down into my 2 Bedroom Cottage. Please note that the other 3 Star Review was from one of those two 3 Star reviews but there child had an allergy but most people love animals.
Getting onto the part of the review were they said that Athol the Owner was very friendly & Helpful yes when guests arrive one has to show them how all the things work Glass Sliding Doors Remotes Automatic Gates beams TV DSTV & Wi-Fi. I was called on at least 2 occasions to put up the Umbrellas & on the one occasion where they said Poor Wi-Fi they were note able to get a Netflix Movie up & Running on our New 65 ins TV only for me to discover that they had unplugged one of the Wi-Fi Extenders once that was sorted they were as happy as Larry withe the Large TV as were as Fibre Optic fast Internet.
Yes we are a Green energy Waterwise Guest House With use of almost everything on Solar Power why Not we have the Sun in South Africa so as with the Pool we have 11 Solar Panels & 4 for the jacuzzi that on warm days we switch on the Jacuzzi pump on from 9am- 3pm & it normally heats up the Jacuzzi with Sun Energy to around 40c
But over their stay we had unusually hot days which they Loved the South African Sun so they could have just taken the Solar Cover or Pool Cover off or asked me to switch off the Jacuzzi pump it is as easy as that.In Cape Town with the Strict Water restrictions it is compulsory for every house with a pool & jacuzzi to have covers to stop evaporation from the Sun & Wind. We have now put up Signs in BOLD LETTERS around the Pool to cover up when not in use.
We are fortunate enough to have thought ahead of the Water Crisis in Cape Town to have plumbed our Tested Borehole into the Villa & Cottages so we will still have water if Cape Town runs out of Water in the next 100 days properly tested with Filters & UV light safe to even drink.
One of the 5 guests had some of his friends one afternoon come around for a swim as their guest house in Simonstown did not have water in the pool. Yes many guest houses & Hotels where you share a Pool with all the Guests in the Hotel have closed their pools due to the shortage of Water in Cape Town. Yes we also advise our guests about the strict water restrictions now Schedule 6B to use water sparingly.
We at Lebonheur last year installed 36 Solar panels with 2 X 10 KW Hybrid inverters to virtually get of the Grid & in case of a Blackout supply lighting etc to our guests. yes we are continually striving to make our Guest House the Top Guest House in The Western Cape & Constantia Valley & will move Recliners when need be & implement some basic rules thank you for that advice & we hope that we can assist you with 5 Star accommodation in the future. On a final note when the guests book accommodation we do remind them all that the Pool & Jacuzzi are communal & never ever really have had any problems as you see with 98% positive 5 Star Reviews & even if guests during their stay give us positive feedback which we encourage we get stuck into it & improve or Fix.
Thank you for your Positive & negative feedback it is for the benefit of all future & returning guests Lebonheur Management
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
Mark L
1 Bewertung
Bewertet am 8. Januar 2018 für einen Aufenthalt im Dezember 2017
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Würden Sie Freunden dieses Hotel empfehlen?   Ja.
Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.co.uk auf Englisch eingereicht. Sehen Sie sich das Original an.
Management-Antwort
8. Jan 2018
Thank you for another Great Review We at Lebonheur Strive to make Lebonheur the Top Guest House in the Constantia valley with our well trained staff & continual maintainance & Upgrades with the Water Crisis in Cape Town we have connected Our Borehole to The Villa with Correct Filters & keep the PH balanced at all times. We have also recently installed 36 Solar electric Panels with 2X 10 KW Hybrid Inverters with battery back up virtually taking us off the Grid.
With Our 6 Double bedrooms with Comfortable beds & sleeping 12 ideal for Larger or Smaller Families Summer & Winter with our Large Solar heated Pool & Solar Heated Jacuzzi with large Manicured Garden with our enclosed Patio's & Top Sundowner Patio with 360 degree views of the Constantia valley & Backdrop of Table Mountain centrally situated close to most of the Popular tourist spots in & around Cape Town 20 Minutes to the Airport Waterfront ,Table Mountain most of the Popular beaches Boulders Beach in Simonstown on your way to Cape Point.Our Staff with give you weather updates & guide you if required on activities for the day with the changing weather patterns we some times experience on Cape Town. We do ask to use Water sparingly due to the Present Water Crisis bit we have a good strong borehole that will make sure that you will have a high Standard of Running Water for your future Holiday to Cape Town while staying at Lebonheur. We look forward to hosting you & your families & friends in the future.
& to all our returning guests that come back annually we value your support & confidence in the Good service that we offered all our guests & will welcome you to the LeBonheur Family
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
816cherin ...
2 Bewertungen
common_n_hotel_reviews_1bd8 1 "Hilfreich"-
Wertung
Bewertet am 27. Dezember 2017 für einen Aufenthalt im Dezember 2017
Diese Bewertung wurde maschinell aus dem Englischen übersetzt Was ist das?
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Fanden Sie diese Bewertung hilfreich? Ja
Diese Bewertung ist die subjektive Meinung eines TripAdvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Ursprünglich bei www.tripadvisor.co.uk auf Englisch eingereicht. Sehen Sie sich das Original an.
Management-Antwort
31. Dez 2017
It is always to please a large group of Great Hosts on a 14 Day Peak time booking.
We strive during the year to upgrade systems such as the impending Water shortage in Cape Town by adding the system with Filters professionally done so our guests will never be compromised. We do have notices out asking our guests to Respect Cape Town's Water crisis to try short showers instead of bathing.
We also upgraded with Solar Electric system with 2 X 10 KW Hybrid Inverters to almost get Lebonheur off the Grid & have Battery Back Up in case of Eskom Outages. Making sure The Villa & Guest Suite is maintained to the Highest Standards giving us 5 Star rating this is only achived with hard work from a dedicated Staff. Thank you to them as well. With 6 Double Bedrooms with Large groups you are never on top of one another well spread out for Large or Smaller groups.
We ask our Guests to please advise if there are any problems so that we can fix it immediately.Centrally Situated in Upper Constantia Security is also top of our list making sure with our High walls with extra security in a secure road our guests feel safe able to wander for Walks Runs Cycles in our surrounding Green belts & close to the mountain for amasing trials.Our Solar Large Solar heated Pool & Solar Heated Jacuzzi Inside & Outside Bars 3 Spacious Patios enclosed with State of the Art Stacking Doors Ideal for Summer & Winter Destinations & close to the Airport Most Popular Beaches Waterfront Table Mountain & Boulders Penguin Beach In Simonstown on your way to Cape Point & most of the Popular Tourist spots in & around Cape Town give us top spot as a vacation in the Constantia Valley getting loads of repeat bookings.
Please join us for you special holiday for you & your Family please try book early to avoid Disappointment. Thank you once again LeBonheur Management.
Diese Antwort ist die subjektive Meinung des Managementmitarbeiters und nicht die von TripAdvisor LLC
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