Dear Mr/s. R B,

Warmest greetings from Roger's Hotel Manado (RHM).

First of all, thank you for taking the time to share your wonderful feedback with RHM. We sincerely apologize for not being able to respond in German, and we hope you don't mind us replying in English.

We are thrilled to know that you enjoyed the prime location of RHM and the excellent service provided. It's great to know that you found our breakfast to be delightful with a wide range of options, including live cooking stations offering delicious waffles and Indonesian food. We take pride in curating a diverse and satisfying breakfast experience for our guests.

Moreover, we are delighted that you had a pleasant evening at our rooftop restaurant, enjoying the city view. It's our goal to create a memorable dining experience with a beautiful ambiance and delectable cuisine.

We are pleased that your room was clean and cozy, as we prioritize comfort and cleanliness to ensure a relaxing stay for all our guests.

Lastly, we extend our heartfelt thanks for acknowledging our team member, Janitra. We will pass on your special thanks to her for making your stay wonderful. Providing exceptional service and creating fond memories are always our top priorities.

Thank you once again for choosing to stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another remarkable experience.

Mit freundlichen Grüßen,
Stanley M. Sepang / Geschäftsführer