Dear Sanja,
Thank you for your awesome review!
Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback.
Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.
Your comments regarding the fantastic hotel, near Burj Khalifa, the free shuttle going to the Dubai Mall, and the friendly staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction.
We appreciate your recommendation and we do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all our guests.
Warm regards,
Greg Moses
Cluster General Manager