Dear Olavi B,
Thank you for staying with us and for taking the time to share your experience with other travellers on TripAdvisor!
I am thrilled to hear that you enjoyed our location, breakfast and rooms, and that the level of service provided by our team met your expectations.
As well, I highly appreciate you kindly pointing out my attention onto visitors. Rest assured, message has already been passed to our Security Manager for further assessment and all the necessary measures will be taken for sorting out the concern.
I do hope that you had a nice time in Kyiv and we are looking forward to seeing you again in the near future!
Best regards,
Timur Babaev
Front Office Manager