Dear David, I thank you for the review that has already partly explained what happened. Rightly, as you say, your experience has been overshadowed by what happened when you returned home, precisely because you did not communicate the damage you had procured to us when you checked out. The door frame of the bedroom was literally torn from the wall due to a blow that caused the break of the wall itself where there are the hinges and the particular "stucco" that covers it. I wish again to point out to you that the house was delivered to you in perfect conditions and has been given back to me as described above, to whom should I have blamed? Because of this I was forced to hand over to the next guests not the perfect structure that I generally deliver, but with a big damage and then to close the villa for 7 days in order to be able to restore the damage itself. If such damage had been communicated before the departure there would have been the possibility of making evaluations together and possibly calling a skilled worker together. Since I rent this structure (over 7 years) I have had hundreds of guests, but I never withheld part of the security deposit and I have never found myself in such a situation, forced to sustain considerable damage and, moreover, to close the structure with a consequent further loss. As per conditions, I provided with all the required documentation, including the invoice, to be at least partially compensated for the loss. And anyway this was only the culmination of your lack of respect for other people's property, demonstrated for example by hiding the trash bags behind the kitchen curtains, apart from the conditions in which the entire house was left. The reviews of my structure are all visible and if all the guests have always given the maximum of votes I believe that there is a reason.

Thank you for the wonderful words. We are pleased that you appreciated your stay at our villa and you were able to enjoy the beauty that our property and our area offer. We hope to see you soon!