Der Villa-Bereich ist traumhaft, wir haben uns rundherum wohl gefühlt. Die Villa selbst, der Service, das Essen und das Personal sind hervorragend. Normalerweise reisen wir nie zweimal an das selbe Ziel, aber das Apsara hat es geschafft, dass wir dieses Jahr noch mal wieder kamen. Sicher nicht das letzte Mal.
Dear V7318SVandreasa,
Thank you for your amazing review! We are absolutely delighted to hear that you enjoyed your stay in our villa area at APSARA Beachfront Resort and Villa and felt so comfortable during your visit. It’s wonderful to know that the villa, our service, the food, and our dedicated staff exceeded your expectations.
We are especially thrilled to hear that Apsara has become a special place for you, inspiring a return visit this year - and hopefully many more to come! Your loyalty and kind words means a lot to us.
We look forward to welcoming you back for another unforgettable stay in the future. Thank you for making us a part of your travels!
APSARA Team.
Sehr schöne ruhige Hotelanlage. Die Zimmer sind teilweise sanft renoviert.
Der Strand ist wunderschön und sehr ruhig und ohne viel Touristen.
Das Personal ist sehr freundlich und die Zimmer werden sauber gehalten. Das Frühstücksbuffet lässt keine Wünsche offen.
Dear rhod_m,
Thank you for sharing your lovely feedback about your recent stay with us! We are thrilled to hear that you enjoyed the peaceful ambiance of our hotel complex, the serene beach, and the friendly service provided by our staff.
It’s wonderful to know that you found the rooms clean and the breakfast buffet met your expectations. We’re also glad you noticed our ongoing efforts to renovate and enhance our rooms for an even better guest experience.
Your kind words inspire us to continue striving for excellence, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another relaxing and enjoyable stay in the future!
APSARA Team.
Haben zwei Wochen über den Jahreswechsel hier verbracht. Das Hotel liegt am flachen Standstrand, der gerade für Kinder großartig ist und hat eine sehr ruhige Lage. Mit dem Taxi ist es aber nicht weit in das belebtere Zentrum und zum Bang-Niang-Market. Die Anlage ist gepflegt und wunderschön. Der Pool mit kleiner Rutsche ist für Kinder und Erwachsene toll.
Das Personal ist aufmerksam und höflich. Die Restaurants in der Anlage bieten gute Qualität, wenn auch wesentlich teurer als die nahen Strandbars.
Dear Lisa_5987,
Thank you for sharing your wonderful experience at APSARA Beachfront Resort and Villa. We are delighted to hear that you and your family had a fantastic New Year’s holiday with us.
Our beachfront location and peaceful surroundings are indeed perfect for families, and we’re thrilled your kids enjoyed the pool and slide. It's great to know that you appreciated our well-maintained facilities and attentive team – your kind words mean so much to us.
We also understand your feedback about the restaurant prices. While we strive to provide high-quality dining experiences, we recognise the value of the nearby options and are glad you found a variety to suit your preferences.
We hope to welcome you and your family back for another memorable stay in the future!
APSARA Team.
Wir haben 10 Tage in einer Poolvilla verbracht (2 Erwachsene + 1 Teenager). Leider war das Mobiliar ziemlich abgenutzt, und es herrschte ein modriger Geruch. Auf Anfrage an der Rezeption, ob wir eine dritte Liege bekommen könnten, wurde uns mitgeteilt, dass es in der Villa nur zwei Liegen gibt. Es gab keine alternative Liegemöglichkeit außer dem Betonboden.
Das Essen im Rahmen der Halbpension war in Ordnung, jedoch nichts Besonderes. Besonders im Restaurant der Villen fiel das Personal durch Unaufmerksamkeit auf. Statt die Gäste auf hygienische Praktiken hinzuweisen, wie die Nutzung der Zangen für Speisen, griffen manche Gäste direkt mit den Fingern zu, was wir als unhygienisch empfanden.
Das Silvestergaladinner war ebenfalls enttäuschend: Wir saßen mit acht Personen, darunter fremde Gäste, an einem Tisch. Teile des Essens waren verbrannt oder kalt – der Hummer war völlig übergart.
Zusätzlich gab es das Problem mit den Liegenreservierungen, die vom Hotel besser kontrolliert werden sollten, um solch unangenehme Erfahrungen zu vermeiden.
Dear Birgit S,
Thank you for sharing your detailed feedback about your recent stay at Apsara Beachfront Resort & Villa. We genuinely value your insights, as they help us improve and provide a better experience for all our guests.
We regret to hear that your experience in the pool villa did not meet your expectations. Please accept our sincerest apologies for the condition of the furniture and the inconvenience caused by the lack of a third chair. We will review these issues with our team and take immediate steps to enhance the comfort and functionality of our villas.
We also appreciate your comments regarding the dining experience at the villa restaurant and New Year’s Eve gala dinner. While the gala dinner tables were arranged for shared seating to foster a celebratory atmosphere, we regret that this arrangement didn’t meet your expectations. We are also sorry for the inconsistencies in food quality and service. Your concerns have been shared with our culinary and service teams to ensure that future events are managed to a higher standard.
Regarding the hygiene practices in the villa restaurant, we take such concerns seriously and will reinforce staff training to ensure proper practices are followed. Additionally, we will review our sun lounger management policy to address your feedback and provide a fairer and more enjoyable experience for all guests.
We’re grateful for your candid feedback and hope that, despite these challenges, you were able to enjoy aspects of your stay. We would love the opportunity to welcome you back and provide you with a much-improved experience in the future.
APSARA Team.
Sehr schönes sauberes Hotel in traumhafter Lage, direkt am Strand. Sehr sauber, Personal super nett. Essen im Hotel sehr gut, allerdings relativ teuer. Am Abend den Sonnenuntergang in der Karkinos Bar genießen. Super nettes Personal, besonders Kellnerin Nadi ist ein Schatz. Wir waren sehr zufrieden und kommen wieder.
Dear Fearless21746018961,
Thank you for taking the time to share your lovely feedback about your recent stay at Apsara Beachfront Resort & Villa. We’re thrilled to hear that you had a perfect experience and enjoyed our clean accommodations, beachfront location, and the warm hospitality of our staff.
It’s wonderful to know that you appreciated the dining options and had a memorable time watching the sunset at Karkinos Bar. Your kind words about Nadi truly warmed our hearts—we’ll be sure to pass along your compliments to her. She’ll be delighted to know she made your stay extra special!
We’re so glad to hear that you were very satisfied with your experience and are planning to return. We can’t wait to welcome you back for another relaxing and enjoyable stay.
APSARA Team.
