Dear nittel_franfurt, thank you for choosing Lato Boutique Hotel for your stay and for your kind mention of enjoying a comfortable sleep and generous breakfast. It is also a pleasure to know that the views of the harbor formed a special accommodation experience.
We regret though if your room's layout did not meet your expectations. Please note that we have various types of layout, both rectangular and square, either with 1 or 2 balconies, or terraces. Although all types are displayed on our online booking engines, our reservations, and front office are more than happy to help you choose the best alternative, even upon check-in.
In regards to your remark on the luggage transfer, there is indeed a 2m slope at the entrance and then 2 elevators leading to either the 4th and 5th floor, or to the 1st, 2nd, and 3rd. We do regret any inconvenience caused by this layout.
Our city is approximately 15min away from the airport, hence the airplanes fly near. Usually, the route is far above the hotels and houses, but some days -when the wind changes direction - they have to fly lower. We are really sorry for this inconvenience.
Dear nittel_franfurt it will be a great pleasure to see you again, help you choose the room you will be most comfortable in, and have the honor to welcome you back each year.
Best Regards,
Guest Relations Director