Dear Caroline,
we are happy to know that you loved our location and also our breakfast.
As for the state of the room we want to point up that, after the change, obviously due to an oversight, you thanked us and said that everything was fine .... no negative considerations on the cleaning of the second room. We could have noticed the problem immediately and found a solution that suits you best.
In any case, we hope to have the possibility to welcome you again.
Best regards,
Eleonora