Thank you for your opinion we will take into consideration but anyway I would like to give you an explanation of what you had mentioned in the review. The first thing to say is that we are very surprised with your opinion because all the reviews of other guests in the same apartment are really good. Please have a look to them if you would like to.

We described the apartment in our advert exactly how it is and we keep updated the pictures and the bathroom you can see it in the picture perfectly.

Prices are approximate to the prices of this neighborhood in Easter in apartments with the same characteristics, is the normal price of the neighborhood Picasso (historical center).

All the microwaves in our apartments has got a grill, we guess you didnt realize of that.Sorry.

Towells are quite good and we keep buying new ones each couple of months and when it is neccesary.

About the toaster should be one in the apartment but anyway i will check tomorrow when i got there just in case something happened with it and no one told me. Anyway we keep checking this every month to be sure everything is working properly.
And also we ve got a toaster pan which you can use to toast bread very good. Everything is in the kitchen cupboard (where is the coffee maker, coffee and cocoa) and others furnitures in the kitchen.

We ve got a couple of iron in the office to provide to our guests when they ask for it, normally our guests dont need it that much until today ,that s why we keep them, to be sure we have one working properly when a guest really need it, if you had asked, we would have taken it in a minute to the apartment, we or a member of our staff use to be not far just in case happend an emergency.

Thank you again for your review. Warm regards, Marisa y Pablo.

Thank you for staying with us. We are glad you enjoyed your stay.