Dear Curious65405569912,
We sincerely regret that your experience was not as enjoyable as we had anticipated, and left you underwhelmed.
We strive to provide our guests with the very best in downtown in terms of service and accommodations, so we are very disappointed to know that we did not exceed your expectations.
We sincerely thank you for your feedback and please allow us to apologize for the frustrations that we have not managed to deliver, but grateful for bringing it up as this helps us to constantly improve on our service in every aspect. Your feedback has been noted among all concerned. We will look into details in the areas that have been highlighted.
Regards,
Wall Centre Team