Familienurlaub - Severn Lodge

Hi Pingouin2017,
Thank you for being our guests! What a wonderful review. I'm so glad you all enjoyed yourselves and that mother nature cooperated! I did put in the sunshine order just for you ;) It sounds like you all kept very busy down by the waterfront. You must have gotten to know Mike our Waterfront Director very well! I can't thank you enough for comparing us to a Michelin 3-star restaurant! Wow - what a compliment! The 3 stars mean "exceptional cuisine that is worth a special journey" so our sincerest thank you for that comment! Not to mention the way you describe all of our staff. They are very hard working so it's extra special when they are acknowledged here on Trip Advisor.
Thank you for mentioning the concern about your room. I'm glad we were able to swap out the air conditioner for you however I would indeed like to take a closer look. Would you mind emailing me your room number? gary@severnlodge.com. Thank you again for this amazing review. We hope to have you as our guests again in the future. All the very best. Gary Don - Assistant General Manager.