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The Madison Hotel

Nutzer (210)
Zimmer und Suite (59)
Speisesaal (22)
Zertifikat für Exzellenz
Nähere Informationen
Lage
Sauberkeit
Service
Preis-Leistungs-Verhältnis
Zertifikat für Exzellenz
Ausstattungen & Services des Unternehmens
Pool
Kostenlose Parkplätze
Restaurant
Fitnesscenter mit Trainingsraum
Zimmerservice
Kostenloses Highspeed-Internet (WLAN)
Bar/Lounge
Inklusive Frühstück
Bankettsaal
Beheizter Swimmingpool
Chemische Reinigung
Concierge
Frühstück verfügbar
Geschäftszentrum mit Internetzugang
Innenpool
Konferenzräume
Mehrsprachiges Personal
Nichtraucherhotel
Öffentliches WLAN
Rollstuhlgerecht
Shuttle-Busservice
Tagungsräume
Wäscheservice
Whirlpool
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Ausstattung der Zimmer
Barrierefreie Zimmer
Familienzimmer
Klimaanlage
Nichtraucherzimmer
Suiten
Gut zu wissen
HOTELSTIL
Historisches Hotel
Safe
HOTELKLASSIFIZIERUNG
901Bewertungen
243Fotos
16Fragen und Antworten
0Zimmertipps
Bewertungen von Reisenden
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Diese Bewertungen wurden maschinell aus dem Englischen übersetzt. Maschinelle Übersetzungen anzeigen?
Dieses Hotel hatte schöne Bewertungen und eine gute Sterne, aber ich war sehr unzufrieden mit dem Zimmer. Das Zimmer war klein und das dunkle Teppiche abgenutzt auftauchen, und sogar potenitally schmutzig. Das Zimmer roch muffig und die Klimaanlage war auf dem stickig am Tag der
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Antwort von ScottMcArthurGM, General Manager im The Madison Hotel
Beantwortet: 27. Juni 2013
I am truly sorry you did not like your room. I only wish you would have asked for another. Unlike most hotels in the area we have many different shapes and sizes of rooms which allows us the flexibility to meet the desires of almost all of our customers. In addition, our staff is very helpful and flexible (see Trip Advisor reviews). They would be more then willing to work with you to ensure you were happy. In response, to your comment that the carpets could be "potentially dirty" I feel very comfortable in saying that is most likely not the case. Our carpets are vacuumed anytime anyone uses a room which based on our occupancy levels is approx. 5 times a week, they are professionally cleaned a minimum of two (2) times a year BUT also as needed if a situation warrants it (I would guess most people do not clean their carpets at home as much as we clean ours). You are right in saying the A/C was off when you arrived on a muggy day. I suspect the heat and humidity outside led to the muggy or musty feeling when you first entered the room. I feel reasonably comfortable in saying the incredible A/C units we have quickly cooled the room, reduced the humidity and eliminated the musty feeling. Did it? As a property, we try to do a little something to protect the environment and not waste energy so leaving A/C units on non stop when no one was checked into the room did not seem to be the right thing to do. You mentioned the nice reviews and the good STAR rating in your first sentence and I ask you to remember that the next time you visit our area. We are the number one ranked full service hotel in the entire county, have had the highest STAR rating in the area for over two years and since April of 2010 eighty-six (86) % of our guests that have stayed with us and posted comments on Trip Advisor have ranked us Excellent or Very Good only 4% ranked us as low as you did. All those guests can't be mistaken. What did they see or feel that you didn't? Please email me at smcarthur@themadisonhotel or call me at 862-345-5500 the next time you need a room and I will see what I can do for you. Don't forget about our complimentary wi-fi, complimentary cold breakfast buffet, complimentary welcome beverage and snack during prime check in time, complimentary coffee/tea/hot chocolate available around the clock, our alliance with STASH Hotel Rewards, etc. Give us another shot and I think you will see why we are so highly though of by all the guests mentioned earlier. I look forward to hearing from you. Scott McArthur General Manager
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Dies ist ein tolles, altes Hotel. Die Zimmer sind sauber und ordentlich. Die Einrichtung ist von einer früheren Periode so etwas wie in Antwerpen verbrachten Uroma ist, aber das ist nicht so schlecht in diesem Fall. Das kostenlose Frühstück in der Lobby überdurchschnittlich gut
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Antwort von ScottMcArthurGM, General Manager im The Madison Hotel
Beantwortet: 14. Juni 2013
Thank you for staying with us, we appreciate your business and hope you will stay with us again whenever you visit NYC or northern NJ. We were happy to read you found the rooms neat and clean and the complimentary breakfast WELL above average. Scott McArthur General Manager
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Schönes, großes und sauberes Zimmer, freundliches Personal. Der Fitnessraum war klein, hat aber saubere Handtücher und Wasser kühler. Das Frühstück war gut, aber ein wenig seltsamen Lage im Hotel. Mir gefiel die Tatsache, dass man sich warme Getränke erhalten rund um die Uhr
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Antwort von ScottMcArthurGM, General Manager im The Madison Hotel
Beantwortet: 14. Juni 2013
Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We are happy you found the rooms nice, big and clean, the staff friendly and the availability of hot coffee, tea and hot chocolate 24 hours a day/seven days a week. We appreciate the input about the coffee and have addressed it. Thank you and please stay with us whenever you visit NYC or northern NJ. Scott McArthur General Manager
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Gute Wahl in Morristown, New Jersey günstig gelegen (Rail Station direkt gegenüber dem Parkplatz). Große Zimmer, schön eingerichtet, gut gepflegt und makellos sauber. Das freundliche und aufmerksame Personal. mehrere Restaurants und eine Bar zur Verfügung.
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Antwort von ScottMcArthurGM, General Manager im The Madison Hotel
Beantwortet: 15. Mai 2013
We were happy to read that you enjoyed the nicely furnished, well kept, spotless, big rooms as well as the friendly and attentive staff. We are here to please you and I am thrilled we were able to do so. Thank you for your comments and your business and please stay with us again whenever you visit NYC or northern NJ. Scott McArthur General Manager
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Wir haben hier nur für ein paar Tage für eine Hochzeit. Dies ist Ihr vorbildgerechte Hochzeit Hotel. Es gibt einen großen Wintergarten für Hochzeitsempfänge und es funktioniert wirklich gut. Es gibt zahlreiche Banketträume führt zum Wintergarten, in der Größe variieren. Es gibt
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Antwort von ScottMcArthurGM, General Manager im The Madison Hotel
Beantwortet: 15. Mai 2013
Thank you for taking the time to post comments about your stay on Trip Advisor. I will look into the things you mentioned but was happy to hear you enjoyed the breakfast, comfortable bed, free wifi, clean rooms and DirecTV. We are also happy to announce that we will be renovating all of our bathrooms and should be complete by early September. I am sure you will like the way they turn out and we did improve the counter space. Thanks again and we look forward to having you as a guest whenever you visit NYC or northern NJ. Scott McArthur General Manager
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Albenkategorien
Alle FotosNutzerZimmer und SuiteSpeisesaalPool und StrandBusinessbereich und Veranstaltungsräume
Exercise Work Out Room
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Is it safe and secure to park here and is there plenty parking available at the hotel?
Cant quarantee anything but we have not had a problem in last 8 years. Parking is reserved for registered guests and patrons of our 2 restaurants.
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do the rooms have bath robes provided?
Tbe suites and deluxe double rooms only. They also have microwaves and refrigerators.
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Question for the GM Scott McArthur, do you really think your pathetically condescending responses to any/all postings or reviews of bad experiences at the hotel have any chance in bringing business back or even attracting new guests? Although I'm sure you're already chomping at the bit to write one of what you would consider as a one-up, take that sort of response, but for your advice from a person who was seeking a hotel, consider this - Your responses to the negative reviews are what fuel mine and many other guests' decisions on whether to book with you or not. I've not stayed in Morristown before, but I will be in December. I will be booking at another hotel ONLY because of your smart mouth to people who are attempting to offer feedback for improvement for the hotel, not YOUR personal business. The sharp tongued feedback you're posting turns it into some sort of online D measuring where you're very unprofessional and hiding behind other positive instead of trying to become even better by learning from the bad ones. For me, you're either very green in the industry and haven't yet mastered the whole 'learn from it and get better' or you're well too seasoned and no longer care to put the work in to be better. Again, I don't care which one it is because I'm going to stay somewhere else to be certain I dont have to find out. Good luck to your staff and your future. Let's HOPE nobody else thinks like I do and that all of the good reviews continue to outweigh the bad ones. The public shaming of bad experience reviews seems to be working so far.
I can only go by my experience with the hotel. The hotel staff was extremely accommodating to our needs. We had one group that was there for no more than a couple of hours and a family tragedy occurred and they had to leave. They had at least two rooms and the hotel did not charge them at all. We had another person who had fainted and was sent to the emergency room at the hospital. Again the hotel did a great job handling this. my son's wedding that was there went off fantastic. The wedding and reception was both there and they did a great job. I have nothing but positive things to say about our experience.
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Is the hotel pet-friendly?
No, we are not. Scott McArthur General Manager
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Question should be directed to hotel staff. I suggest a phone call.
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PREISSPANNE
142$ - 359$ (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
AUCH BEKANNT ALS
madison hotel morristown
STANDORT
USANew JerseyMorristown
ANZAHL DER ZIMMER
186
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