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Yasawa Island Resort and Spa

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Travellers' Choice Gewinner 2018
Ausstattungen & Services des Unternehmens
Öffentliches WLAN
Mehrsprachiges Personal
Kostenloses Internet
Inklusive Frühstück
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Ausstattung der Zimmer
Kühlschrank im Zimmer
Gut zu wissen
Schöne Aussicht
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Sonderpreis:25 % Rabatt auf den Zimmerpreis
Ba Airport89 km
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Bewertungen und mehr
48Fragen und Antworten
Bewertungen von Reisenden
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Bewertungen mit folgenden Schlüsselwörtern anzeigen:
eine tolle Location für Naturliebhaber und Ruhesuchende - hier finden sie ein grosszügiges Resort mit zumeist sehr fröhlichem Personal und guter Küche. Die grosszügigen Bures dürften nach wohl x - Jahren wieder mal Handwerker sehen - der Unterhalt hat wohl nicht erste Priorität (
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Das Hotel liegt allein auf der Insel, auf der sich sonst nur noch einige Dörfer befinden. Die Bungalows sind extrem groß und stehen weit von anderen entfernt, man hat keinen Sichtkontakt zu den Nachbarn. Der Strand ist schön, aber bei Flut schlecht zu belaufen. Hier ist mehr schw
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Wir hatten für 10 Tage die Honeymoon Bure gemietet. Diese kostet pro Tag 3'600.- Fiji Dollar.
Leider wird für diesen Betrag der Zugangsweg zu Fuss vom Restaurant zur Bure nicht unterhalten.
2x hatten wir ein privates Abendessen auf unserer Terrasse. Leider funktioniert dies nicht
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Diese Bewertungen wurden maschinell aus dem Englischen übersetzt. Maschinelle Übersetzungen anzeigen?
Wir hatten vier Erwachsene und zahlten im März nach Yasawa Island Resort Ende Juni 2017 um 41 Prozent gesenkt werden . Buchte Flug, Transfer, zusätzliche Tage in Denarau usw. Alles über ein Reisebüro. Wir freuen uns schon auf ein sehr aufregend Familienurlaub.

vor zwei Wochen (A
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Antwort von YasawaResort, Owner im Yasawa Island Resort and Spa
Beantwortet: 13. Juni 2017
Bula, Thanks for your comments. I am sorry for the cancelation of your stay with us. We did offer a number of alternatives for our clients to change/rearrange their travel plans and from your comments it seems that you chose to get a full refund, which I am glad that we were able to arrange promptly for you. The cancelation of travel plans for our many clients was not something we took lightly and we are sorry for the inconvenience it had on your trip. Vinaka James McCann - Owner Yasawa Island Resort & Spa
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Ich schickte uns dies in einer E-Mail die Resort vor dem Versenden zu hoffen, dass sie sich entschuldigen entschädigen und uns für einen Teil der Aufenthalt. . . wir haben nichts gehört zurück und ich dachte anderen sollten wissen, was sie sind.

1 . Das Personal und der Service:
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Antwort von YasawaResort, Owner im Yasawa Island Resort and Spa
Beantwortet: 18. Apr. 2017
Bula Thank you for all very detailed posting. It was wonderful to read that you ultimately had a stay that you will NEVER forget. Further to our discussions on the island I had spoken to the F&B department and it is good to note that there was a substantial improvement in the levels of service you experienced. Likewise since your stay we have also had some additional discussions with the Spa therapists about treatments, timings and overall experience. We have done some additional training since your departure. We have recently mades some substantial changes in the Food & Beverage department with the addition of an award winning Executive Chef & Executive Pastry Chef husband and wife culinary team. They are already on the island and doing a great job with substantial improvements to the dining experiences on the island. We are implementing a new range of new dining options for guests along with new menus. We are certainly working hard on our guest experience and thank you for your contribution and feedback. James McCann Owner Yasawa Island Resort & Spa
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Alle FotosNutzerZimmer und SuitePool und StrandSpeisesaalFamilien- und KinderbereicheBusinessbereich und Veranstaltungsräume
The view from Bure No.5
Honeymoon Bure Deck
View from Sub Zero
Loma Lagi Bure
Private deck at Honeymoon suite
Wendy w it would seem the owner thinks he is invisible!
He says in his reply to me that he greeted us upon arrival. This is not true. We were taken to reception and the Staff sang the usual greeting song and he was not there. Later that evening before dinner a guest pointed him out to us. That was the first glimpse we had seen of him. And I find it hard to believe he didn't hear about our dirty linen issue. As I said, the next morning when we went to reception to tell them of the filthy linen, he was sitting out behind reception with the Staff and the guy I spoke to went out into that back room to get someone for me. Anyway, we won't be heading back there.
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I stayed on Yasawa several years ago and LOVED the resort. Have the Bures been updated in recent years?
Bula, Thanks for your question. I am not sure how long ago you stayed with us - but we have bene doing constant updating over the past few years. New additions include refurbished bathrooms, new lampshades, new throw cushions, Bose bluetooth stereos, nespresso machines, New lounger and chair. We have also renovated but the main pool deck and just installed a new tennis court playing surface. We are also just starting to re-thatch all the bures and also started to do the outdoor decks on the bure suites. It is a constant ongoing process. I hope we can welcome you back to the resort. Vinaka, James McCann
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Manager, we did not book thr Expedia but directly with you. I recorded your staff informing us about the " stranded " guests, flooded airfield, and hopefull arrangements via seaplane (at a mere upcharge of $4000) from Nadi to Yasawa. You never intended to refund or even offer another time using credit. Shame on you as hoteliers and ssp at 2600 per day plus plus plus. There arent too many of us who are willing to spend that kind of money and one does expect better care.
This is bot q question to me. Pls adress it correctly and don’t harass other people with your complaints.
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We have written at least 5 emails for the past 4 months and till now we have not gotten a response regarding our coming honeymoon holiday in May 2018. Dear James, may i please have your private email address as you seem to be more efficient in replying our questions. Thank you and hear from you soon.
Dear James, Mei has used that excuse before during our very first email. If you knew our emails were ending up in the junk folder, you should have the courtesy to check the junk folders as well from time to time, and add our email address into your system to prevent this from reoccurring . I believe it's a pretty simple IT issue that be solved easily. We have finally received a reply this morning after many months and we sincerely hope we don't have to wait for months again for the next reply. Thank you James.
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I have NOT received my refund of $900.00 US. It has been 7 weeks since cancelling for a June 2018 vacation. I have emailed dozens of times and want this resolved. No one will contact me despite many calls and emails! Please email me so I can get my refund! Confirmation 010618-DLX
Bula, Thank you for contacting us about your refund. Firstly our apologies for this not being sorted for you in a more timely basis. I have just spoken to our reservations team who were surprised that the refund was not already finalised. They had passed on to our accounts the details for the refund many weeks ago. It appears that the person responsible has left our employment and left this unattended without advising anyone. We will get this completed for you immediately. Again our apologies and reservations will be emailing you this morning. Vinaka, James McCann - Owner Yasawa Island Resort & Spa
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"Die Buren stehen meist ziemlich nahe beieinander"
642 $ - 1.513 $ (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
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FidschiYasawa IslandsYasawa Island
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