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Longevity Cegonha Country Club

Nutzer (85)
Pool und Strand (22)
Zimmer und Suite (20)

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Nr. 22 von 37 Hotels in Vilamoura
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Sauberkeit
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Ausstattungen & Services des Unternehmens
Pool
Kostenloses Highspeed-Internet (WLAN)
Spa
Außenpool
Concierge
Flughafentransfer
Mehrsprachiges Personal
Nichtraucherhotel
Öffentliches WLAN
Sauna
Tennisplatz
Whirlpool
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Ausstattung der Zimmer
Klimaanlage
Kühlschrank im Zimmer
Mikrowelle
Nichtraucherzimmer
Raucherzimmer verfügbar
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Aktionsangebot:Bonusangebot
68Bewertungen
163Fotos
1Frage & Antwort
3Zimmertipps
Bewertungen von Reisenden
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Wir haben im Februar 10 wunderschöne Tage im Hotel verbracht. Die Hotelanlage war sehr schön und gepflegt. Unser Suite hatte eine Küche mit allem was wir brauchten, es gab sogar einen Wasserkocher und Tee vom Hotelsortiment. Jeden Tag wurde uns auch eine Flasche Wasser ins
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empfehlenswert für Leute die Wert legen auf einen ruhigen und gesundes Urlaub. Hier kommt man zur Ruhe und wird verwöhnt in einen schönen Ambiente. Wir waren in einem Suite, komplett und praktisch eingerichtet, Alles sehr Sauber, seht gute und freundlichen Service Paul und
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wir können dieses hotel/resort nur empfehlen. das hotel hält alles, was es verspricht. wir hatten eine spa-suite gebucht und waren von der aufteilung des zimmers sowie dem comfort sehr, sehr zufrieden! - die zimmer sind ruhig und sehr ansprechend eingerichtet - die betten &
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Longevity Cegonha Country Club Vilamoura Eine Katastrope wie genau soll ich ins Detail gehen... fangen wir einmal vorsichtig an, Ankunft.... Rezeption völlig uninteressiert, dann endlich auf dem Zimmer, ein Terracotta Bunker aus den 80ern... mal frisch gestrichen, ansonsten
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Antwort von SofiaG2648, Management Team im Longevity Cegonha Country Club
Beantwortet: 19. Okt. 2018
Dear Mr. Rotwild, We appreciate your feedback but we do not have any reservation with your profile specifications for 14 consecutive days, as described in your testimonial. Still, we will kindly ask you to send us a direct e-mail to: management@longevity.pt. Even so, we feel that is important for our readers and guests to give you a proper answer regarding the situations you raised. First of all we are really proud in our work, and we are truly serious and work hard to deliver the best service and experience to our guests. Every day, our guest relations are with our guests as well our management to team to ensure that the stay and the experience is the best we can provide. We find very unlikely to have a guest in house for 14 days, with our guest relations (speaking to all our guests on a daily basis and at least twice per day) and still we did not receive any feedback during your supposed stay, just on this online platform and 2 months after. But we will make a few comments about issues that you have raised: About the reception/concierge area: it is one of the most appreciated areas by our guests and we only receive compliments for being charming, nice, cosy and make people feel at home. We are sorry that you found it uninteresting…Maybe you are used to large hotels with large reception desks, without a personal touch. By this comment alone, we can see that we are not a product for you or that maybe your intention is to destroy our product and reputation. About Bunkers: we do not know about what are you talking about, we do not have such things in the hotel, in Algarve or in Portugal. About our rooms and suites: we believe that traditional architecture and regional materials (terracotta ceramics) must be treasured and kept, don’t you agree? We believe that antique is a value. We are sorry that you did not appreciate it and maybe only like modern things and on destroying anything which is old and traditional and build new rather than restoring and protecting heritage…And yes there is a road next to the hotel but all our rooms and services are facing the gardens and nature reserve, it is not an issue for the vast majority of our clients but it is for you. About cleanliness and noise in general: the Algarve and Vilamoura in particular is at full occupancy during the summer period and staffing is an issue. We lost 2 of our cleaning ladies during this period and we were unable to find replacement of the same standard and we felt short of our standards in some instances during this period. The noise from the discos is also only an issue on that specific summer period from July 15th to August 26th, as they are closed for the rest of the year. We welcome wellness guest throughout the year, with the exception of this summer period, and there is absolutely no issue of noise. And most of our summer guests enjoy the fun and summer feeling in the air, including music. About our food&beverage outlet by the pool: what you find uninteresting is precisely what other clients love it! We have 300 days of sunshine on average per year in the Algarve and our hotel closes in December and January. That means that 99% of times the weather is great and clients just love to eat outside and not indoors. That is exactly why we have less tables indoor and more tables outdoor. Regarding our breakfast approach, again this is different to other hotels and the vast majority of our guests really enjoy it. And if they want repetitions, we give. If they want something different, we try our best to please them. But if you do not say anything, it is difficult to meet your needs. In the summer we run at full occupancy and service may suffer here and there but when clients talk to us, we do our best to please them. About our fitness&sports concept: again this is one of our strongest points with our wellness clients who come outside of summer period. And our concept is to use all our hotel wonderful gardens and the beautiful surroundings in Vilamoura to exercise, to carry group walks, pool classes, yoga, pilates, etc. The gym for us is only a small portion of our fitness concept and this is because the majority of our clients prefer to use the outdoors. Our fitness and bootcamps rate of repeating client is high, that must be for a reason. We acknowledge that we cannot please every single customer and that flaws happen in any hotel, and we are here to listen, correct and improve and we also count on our clients’ genuine feedback to help us. Unfortunately, not all feedback has this goal and is well intended. We would like to hereby thank all our other clients who have rated us on our Tripadvisor and for believing in us, we are here for you! Longevity Management Team
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Wenn man einen ruhigen, gesunden Urlaub verbringen möchte ist das Hotel genau das richtige. Es legt Wert auf eine gesunde Ernährung und bietet wirklich tolle sportkurse an. Ich würde jederzeit wiederkommen. Zu verbessern wäre dennoch: gratis Wasser anzubieten, einen
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Albenkategorien
Alle FotosNutzerPool und StrandZimmer und SuiteSpeisesaalFamilien- und Kinderbereiche
Dining area/kitchen
Bedroom with doors to balcony
ZurückWeiter
1234
Are any of the pools in the spa or pool area heated? Thanks.
Only the hydro pool is heated to 37.5 deg. C. The main pool (exterior) is ambient temperature.
1 Stimme
"Die Suiten sind sehr geräumig und sonnig gelegen mit guten Parkmöglichkeiten"
"Wir empfehlen eine "Spa-Suite""
"Privat, bequem, friedlich und grosszügig"
PREISSPANNE
97 $ - 245 $ (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
AUCH BEKANNT ALS
cegonha country club hotel vilamouracegonha country hotel apartments
STANDORT
PortugalAlgarveFaro DistrictQuarteiraVilamoura
ANZAHL DER ZIMMER
32
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