There was lockdown so we couldn't travel. The owner chose to ignore emails and what's app calls. Other hotels, airlines, ferry etc gave me 18 months time to utilize the payment and if not utilized by me in that period then full refund after that but olive suites didn't. Very unprofessional. I tried to negotiate at half price but he didn't want to.
I stayed for a few nights with my brother back in July. Great location, a quick 8-10 minute walk away from the center of Thira. The women who worked at the front desk were very friendly and accommodating, sharing the best places to eat, best views, etc. The booking price was also great! If you're looking for something affordable that's not far from the center, I highly recommend booking this Villa!
This is more of a warning to fellow-travellers. I had a booking at this hotel for the period which coincided with a general lockdown in Europe (3rd - 5th May). Borders were closed and flights were cancelled. I booked and fully pre-paid my stay on the hotel's website at the end of February. At the beginning of April I wrote to the management warning them that it would be impossible to come, as the borders of my country were closed, and asked if they could refund at least some part of the money I had paid. I received an e-mail saying that they understood my circumstances and promising me a full refund, after which the management cancelled my booking. Three months later still NO REFUND. And the management simply ignored the reminder of their promise. Make your own conclusions abot the professionalism and attitude to travellers of this hotel during the hard times.…
Sind Sie der Inhaber oder Geschäftsführer dieses Unternehmens? Beanspruchen Sie Ihren Eintrag kostenlos, um z. B. auf Bewertungen antworten und Ihr Profil aktualisieren zu können.Ihren Eintrag beanspruchen