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Club La Santa - all sports inclusive Fragen und Antworten

Birmingham, Vereinigtes Königreich

Hi, do you need to book activities before you arrive? I have downloaded the app but cannot log in. I'm worried that it'll be like Center Parcs and everything will be booked for the first few days if we don't get this sorted soon! (I understand that there's a points system so you can't book everything in advance)

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Access to the app opens after check in at the resort. You then get 200 points per person to book activities which are each allocated a certain number of points. This renews as you attend activities. You can’t book too far ahead so as not to block up things for others in the event you don’t attend and don’t cancel.

It is not a problem at all. The app works smoothly and you can book and cancel easily. The only thing you might find problematic is booking a road bike ( mountain bikes are no problem). If this is vital you may decide to pay to have one for a few days. I think you can book this ahead.

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Sydney, Australien
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Hi Katie

You can be relaxed. No problem with booking. It all works very well. Sports Booking will explain how it works. The only restriction is that you can only have one piece of equipment out at any one time e.g. you would have to return your tennis racket before you could take out a bike. Of course no cost involved. You will love it! We have been going every year since 1987! The facilities just get better and better. Have a great time.

Tony

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King's Cliffe, Vereinigtes Königreich
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Hi, there were two activities we wanted to do in the first 24/48 hours after we arrived that were fully booked. After that it was fine. Word to the wise, look at the details of each activity on the app which will tell you how many people can do it. Anything more than 20, don't waste your points on booking in advance too far. The further in advance you book, the more points it costs, so if there is something you really want to do later in the week, remind yourself to book it a bit later. Hope that helps.

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Surrey, Vereinigtes Königreich
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Hi there. On arrival, you get a certain amount of points which you can use to book actvities. After you have attended these sessions the points are refunded to you to use again. It is to stop people booking loads of stuff, preventing others from from booking, and then not turning up. I was there for a week and managed the points pretty well. You can only use the App after going to the Booking Point for the first time as you need access given to you. Have a great time!

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Bristol, Vereinigtes Königreich
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I'd just confirm the earlier answers that the system works well, and you should be able to book activities for your first few days as soon as you arrive and book in

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Normally there is no problem to book an activity upon arrival. Perhaps a certain activity is fully booked on the day you arrive, but you can book for the next day. Have fun.

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East Midlands
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Depends, the one where you relax in the hammocks (like a bat as my fellow travellers confirmed!) was very overbooked. I managed to always get into the Spin classes with a couple of days' notice.

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