The Customs House
The Customs House
4.5
11:00 – 20:00
Montag
11:00 - 18:00
Dienstag
11:00 - 18:00
Mittwoch
11:00 - 20:00
Donnerstag
11:00 - 20:00
Freitag
11:00 - 20:00
Samstag
11:00 - 20:00
Sonntag
11:00 - 18:00
Das sagen Reisende
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4.5
301 Bewertungen
Ausgezeichnet
195
Sehr gut
66
Befriedigend
17
Mangelhaft
12
Ungenügend
11
Noreen M
26 Beiträge
Dez. 2024 • Familie
Absolutely fantastic pantomime as usual. Been going for a few years now and it is the best one by far in the north east. Plus you feel that great sense of community there that you don’t get at other pantos. Glorious
Verfasst am 9. Dezember 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Valerie B
South Shields, UK2 Beiträge
Dez. 2024 • Familie
just been to panto customs house absolutely brilliant as usual everyone was great and ray spencer on top form as usual had great night
Verfasst am 6. Dezember 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Name
16 Beiträge
Aug. 2024 • Allein/Single
Lovely place. I love coming here for Youth Theatre every Friday. Such a nice and relaxing atmosphere. The staff are friendly and the cafe is such a chill spot to have a coffee. The iced lattes are so nice! A lovely auditorium with a decent cinema too. A local landmark which I love.
Verfasst am 17. August 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Carol C
Newcastle upon Tyne, UK29 Beiträge
Juli 2024 • Freunde
Had bruch in Dame Bella. Full English which my friend said was delicious. I had poached eggs & salmon on sourdough which was also delicious. The staff were lovely. Plenty to choose from on the menu.
Verfasst am 5. Juli 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
holidaymanWashington
Washington, UK4.872 Beiträge
März 2024 • Paare
It is their 30th birthday and the place has been glammed up. The interior is very nice, the lighting superb and the stage and backing curtain very plush. The new steps are more manageable, however, the new seats are atrocious. It would have been better leaving the old ones in place. They weren't the most comfortable but they were much better than their flimsy and nasty replacements. When one person sits down, the other people in that section bounce up. They are uncomfortable and seem to be much narrower than their predecessors.
If you have been given a sizeable sum of money to upgrade things, it is important to actually improve on what was there before. If you look at modern cinema seating, care has been taken to provide the customer with comfortable seats, as a means to get the best enjoyment from the performance. In theatres, the emphasis appears to be simply a case of bums on seats; rather than giving any thought for the comfort of the bums sitting on those seats. I personally find my car seat the most comfortable seat for any length of time. That is because it is ergonomically designed and the correct lumbar support. It would be great to have all theatre seats like that. It would mean reducing capacity but this could be balanced by a slightly higher ticket price, which would be well worth paying for the extra comfort.
Yet again the relatively new lift, which I believed cost in the region of 35K, was out of order. There seems to be quite a number of lifts not working at the moment. Mr Otis regrets that none of them were bought from him. On the bright side, the performance by the Jive Aces was superb. A thoroughly uplifting experience as usual. Many thanks to the staff for contributing to a pleasant evening on the whole.
If you have been given a sizeable sum of money to upgrade things, it is important to actually improve on what was there before. If you look at modern cinema seating, care has been taken to provide the customer with comfortable seats, as a means to get the best enjoyment from the performance. In theatres, the emphasis appears to be simply a case of bums on seats; rather than giving any thought for the comfort of the bums sitting on those seats. I personally find my car seat the most comfortable seat for any length of time. That is because it is ergonomically designed and the correct lumbar support. It would be great to have all theatre seats like that. It would mean reducing capacity but this could be balanced by a slightly higher ticket price, which would be well worth paying for the extra comfort.
Yet again the relatively new lift, which I believed cost in the region of 35K, was out of order. There seems to be quite a number of lifts not working at the moment. Mr Otis regrets that none of them were bought from him. On the bright side, the performance by the Jive Aces was superb. A thoroughly uplifting experience as usual. Many thanks to the staff for contributing to a pleasant evening on the whole.
Verfasst am 16. März 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Dabdako
29 Beiträge
Dez. 2023 • Familie
From the moment the curtains rose, this delightful production swept us away on a magical carpet ride filled with laughter, wonder, and heartwarming moments.
The Aladdin pantomime at Custom House was an absolute riot, with witty dialogue, hilarious gags, and side-splitting antics that kept the audience in stitches from start to finish. The talented cast delivered each joke with impeccable timing and infectious energy, creating a fun and engaging atmosphere that was impossible to resist.
But it wasn't just the humour that shone in this production - the effects were equally impressive. From dazzling special effects to clever illusions, the Aladdin pantomime at The Customs House pulled out all the stops to bring the magic of the story to life on stage.
None of this would be possible without a well-written script, and the Aladdin pantomime at The Customs House certainly delivered in that department. The script was cleverly crafted, with witty dialogue, memorable characters, and heartwarming moments that tugged at the heartstrings. It striked the perfect balance between humour and heart, making it a truly enjoyable experience for audiences of all ages.
But perhaps the most impressive aspect of the Aladdin pantomime at The Customs House was the sense of community and camaraderie it fostered among both the cast and the audience. There was a palpable sense of joy and togetherness in the air, as everyone came together to share in the magic of live theatre and create lasting memories. With great effects, a well-written script, and a talented cast, it's a magical experience that's not to be missed.
The Aladdin pantomime at Custom House was an absolute riot, with witty dialogue, hilarious gags, and side-splitting antics that kept the audience in stitches from start to finish. The talented cast delivered each joke with impeccable timing and infectious energy, creating a fun and engaging atmosphere that was impossible to resist.
But it wasn't just the humour that shone in this production - the effects were equally impressive. From dazzling special effects to clever illusions, the Aladdin pantomime at The Customs House pulled out all the stops to bring the magic of the story to life on stage.
None of this would be possible without a well-written script, and the Aladdin pantomime at The Customs House certainly delivered in that department. The script was cleverly crafted, with witty dialogue, memorable characters, and heartwarming moments that tugged at the heartstrings. It striked the perfect balance between humour and heart, making it a truly enjoyable experience for audiences of all ages.
But perhaps the most impressive aspect of the Aladdin pantomime at The Customs House was the sense of community and camaraderie it fostered among both the cast and the audience. There was a palpable sense of joy and togetherness in the air, as everyone came together to share in the magic of live theatre and create lasting memories. With great effects, a well-written script, and a talented cast, it's a magical experience that's not to be missed.
Verfasst am 16. Februar 2024
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
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8 Beiträge
Dez. 2023 • Familie
Love this little theatre, family trip to the panto was hilarious from start to finish, lovely Christmas treat
Verfasst am 29. Dezember 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Gaynor S
Sunderland, UK63 Beiträge
Dez. 2023 • Familie
We came today for the Enchanted snow globe performance and due to traffic was 10 minutes late and my little Grandson aged nearly 3 fell over on the cobbles getting covered in mud and scraped his knee.
On arrival the lady on reception shook her head and commented on how much we had missed and couldn't even find it in her to smile.
We went upstairs where the lady on the door appeared annoyed and just shooed us to the back. We hadn't paid for the back but understood we were late. It's really upset me.
However the show was fantastic and the staff in cafe lovely
On arrival the lady on reception shook her head and commented on how much we had missed and couldn't even find it in her to smile.
We went upstairs where the lady on the door appeared annoyed and just shooed us to the back. We hadn't paid for the back but understood we were late. It's really upset me.
However the show was fantastic and the staff in cafe lovely
Verfasst am 16. Dezember 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Bordersgeezer
Hawick, UK3.231 Beiträge
Okt. 2023 • Paare
Went to see Go Your Own Way who have played much bigger arenas so it was good to see them perform at a smaller venue. Very traditional and any seat would do to get a decent view of the performance. Seating comfortable with adequate leg room. Would happily return. There’s also a very good pub called the Steamboat which is very close by for pre gig drinks
Verfasst am 19. Oktober 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Patrick W
7 Beiträge
Sept. 2023 • Paare
Phoned to book - half one on a Saturday. Ansaphone!!! Really? Who manages the Customs House? Its friendly and comfortable when you get there but the admin creaks
Verfasst am 23. September 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
karen33johnson
Durham, Vereinigtes Königreich
Hi there. Ypu know if ypu site in the box (where there are 4 seats ) can you see the full stage or will part of the stage be hidden because of the wall down the side? We are wanting to see bye bye baby on 25th feb.
Many thanks
Karen Johnson
Verfasst am 15. Januar 2018
not sure as i have never sat in a box seat. the customs house is a small theatre and as i have always sat in the stalls i have always been able to see the full stage. its probably best to ring before booking. sorry i couldn't be more helpful
Verfasst am 16. Januar 2018
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