Titanic Spa
Fitnessstudios • Spas • Thermalbäder
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08:00 – 22:00
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08:00 - 22:00
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08:00 - 22:00
Mittwoch
08:00 - 22:00
Donnerstag
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Freitag
08:00 - 22:00
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08:00 - 22:00
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08:00 - 22:00
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4.0
1.907 Bewertungen
Ausgezeichnet
919
Sehr gut
451
Befriedigend
232
Mangelhaft
126
Ungenügend
180

Sara B
1 Beitrag
Jan. 2023 • Freunde
Did the evening 6-9 heat and ice package and had a lovely relaxing time.
Canapés were delicious. Facial treatment was a really good experience too. The heat and ice experience was a little busy to start with but we made our way round and came out lovely and refreshed. Thank you for a lovely evening
Verfasst am 30. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Go722768
3 Beiträge
Jan. 2023 • Allein/Single
Although the spa has everything you could need and the treatment itself was really nice, unfortunately I had the following experience:-
- The maintenance man was in the Heat Experience Room for a good hour with his tool box and maintenance bag spread out over the treatment room floor. It’s a tight space near the maintenance cupboard, and wasn’t easy to get through or use the experience showers opposite for fear of getting him drenched. Couldn’t see anything broken that needed fixing so didn’t know why he was in there during guest hours.
- The spa package that had been bought for me including a 15 min private session in the jacuzzi. When I first checked-in the time slot for this hadn’t been included in my schedule so I asked what time it would be, I was informed I could go in anytime but it wasn’t a private session. As the spa was really busy, I got in with other spa goers which wasn’t a problem in itself, just felt a bit short-changed from what was advertised.
- Lunch is included but no soft-drinks were. I had a sandwich and water but when I came to leave, I was asked to pay for sides and a round of drinks (there was only me). I explained they weren’t my items. In fairness the lady at reception said she would remove the items from my account but 2 days later I’m still awaiting for the return / cancellation of the £25 deposit (which you are asked to pay on arrival) to show on my account.
- It was really busy. Lots of groups. The quiet zones weren’t quiet. Was hoping for a bit of peace but sadly didn’t find it here.
Verfasst am 28. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hello and thank you for sharing your feedback. Firstly may we apologise we had an external engineer in to rectify an issue with our crystal steam room during the morning of your visit. Whilst we always aim to ensure they are respectful & quiet, we apologise this affected your enjoyment in the area at this time. We always listen to our guest feedback and have made the amendments to the hot tub due to this and to ensure a more relaxing experience, we apologise however that you were not made aware prior to arrival. Sorry to hear there were some incorrect items on your bill, whilst we endevour to get this right, mistakes can happen and reception always check before asking for payment. The pre-authorisation completed on arrival is released by Titanic Spa and your bank returns this usually within 5 working days. Whilst it is wonderful to see you enjoyed exploring the spa and relaxing in your treatment, please accept our apologies that we were unable to offer the experience you had anticipated on this occasion. We appreciate all guest comments and do hope you will visit again in the future. Kind Regards Titanic Spa
Verfasst am 30. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

Sophie W
3 Beiträge
Jan. 2023 • Freunde
I have been coming to titanic spa for the past 10 years and I can’t recommended it enough.

The staff are so attentive , great facilities.

It is the perfect get away from “reality”
Verfasst am 26. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hi Sophie, Thank you so much for your review, we are delighted you have enjoyed your visits over the years and hope there will be many more! See you again soon, Titanic Spa
Verfasst am 27. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

Jeo2802
Eldwick, UK3 Beiträge
Jan. 2023 • Paare
We returned yesterday for my partners birthday having been many times before. Both feeling worn down and tired from day to day life we thought we’d go and recharge the batteries, after being at the spa for only a short time it’s not hard to see that it’s only us that is tired.
Check in was quick and easy, very pleasant and helpful staff.
Down to the changing rooms and the mens floor is dirty, clumps of dirt and dust everywhere, looks like it’s not had a good clean in ages.
The floors in the heat experience looked dirty, the grout in the steam rooms is black from what looks like moisture mold, can’t be good for you, and they smell, not the usual nice spa smell, but just a bit, dirty, many people said the same.
This place now wants closing down for a day or two and a good jet washing down and deep clean.

Food at lunch time was lovely. The chicken and blue cheese pasta , I could of eaten it twice over.

We’ve taken friends here before but wouldn’t recommend it to anyone now unfortunately.
Verfasst am 24. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hi there, Thank you for sharing your feedback, we are truly sorry to read your comments and apologise for the disappointment caused on this occasion. Our team work hard to ensure our guests have an amazing stay with us and we can only apologise you found some areas to be below standard during your day. We are delighted that you found the team helpful and enjoyed lunch, and will certainly take the appropriate actions regarding your less favorable comments. We do hope you will choose Titanic Spa again in the future. Kindest Regards Titanic Spa Customer Services
Verfasst am 25. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

KaspaVonD
Kingston-upon-Hull, UK20 Beiträge
Jan. 2023 • Paare
Just back from a relaxing night away for my partners birthday. The staff were great. Polite and courteous and made us feel welcome straight away.
The facilities are great. We have been before and we did say that everything looks a little tired now. From carpets to woodwork everything needs a bit of a freshen up. But the treatment rooms are clean, cosy and relaxing.
The treatment staff are great. Came away feeling supremely relaxed.
Didn’t use the pool or hot tub. Didn’t have time. But it having used it before they’re great.
The room was nice. Second floor (stinks of cannabis by the way. I can smell it a mile off).
Always love the rooms. Have everything you can ask for. Apart from working radiators. But once in bed I was too hot. Work that out!
Overall had a great time. Came back relaxed. Staff are great. Will always consider going back.
Verfasst am 18. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hello, Thank you very much for your feedback! We are pleased to see you have enjoyed your stay and time relaxing in the Spa. We are always working to make improvements and certainly take on board your comments. We hope to see you again soon! Kind Regards Titanic Spa
Verfasst am 19. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

samanthawB1508VR
Manchester 2 Beiträge
Jan. 2023 • Paare
Came for birthdays and it was absolutely amazing. From the minute we walked through the door I could feel the stress going. The food is gorgeous, the accommodation brilliant and the staff can’t do enough for you. Would definitely recommend.
Verfasst am 16. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hi Samantha Thank you so much for sharing your feedback. We are delighted to read your comments and hope you will visit again soon! Kind Regards Titanic Spa
Verfasst am 19. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

M J,Crowle uk
2 Beiträge
Jan. 2023 • Paare
Having booked an overnight deal including treatment and meal as it was our first visit we arrived and found everything incredible,staff,room,food was outstanding,we had a 55minute facial each which was good but 25 minutes would of done,My wife also had an extra back massage which she enjoyed The spa facilities are excellent and plenty of different ones.The room was exceptional with full kitchen so we could of made our own breakfast instead of the continental.Evening meal was incredible worthy of a top restaurant.The only bad point was the second floor we were on the corridor smelt strongly of weed (just back from Amsterdam at Xmas so definitely know)which gave me a headache and the cocktails at the bar weren't up to much
Verfasst am 11. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hello, Thank you for sharing your feedback. We are delighted to see you have enjoyed your stay and time in the spa. We are sorry to hear of the issue raised on the 2nd floor, we would like to re-assure guests that appropriate actions have been taken to prevent this moving forward. We hope to see you again soon! Kind Regards Titanic Spa
Verfasst am 19. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

helen brady
9 Beiträge
Jan. 2023
love this place and have been many times in the past. i recently had to miss a trip on 2nd Jan though as i came down with a vomiting bug when i was meant to be going. i rang up in the morning and was told that because it was a 241 deal the only option was a name change (ie.get someone to go with my friends in my place). i was too sick to arrange this and there was no time. Once i was feeling better i got in touch again to see if there was anything they could offer to make up for the trip i missed. Did not expect a full refund, but maybe some kind of gesture. Was disappointed by the result, as was told they could not offer me anything at all. As a loyal customer, i was very disappointed by this, so would just advise others to be wary when booking the 241 deals with them, as in the event you're sick, there's very little flexibility.
Verfasst am 6. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hello, Thank you for your comments. With those 241 deals they are unfortunately based on 2 guests attending, we're sorry for the disappointment caused. It is lovely to see you have always enjoyed past visits, and we hope to welcome you again soon. Kind Regards Titanic Spa
Verfasst am 19. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

Kerrie H
Morpeth, UK7 Beiträge
Jan. 2023 • Freunde
Booked this for my friend and I and it certainly didn't disappoint. I first visited the spa several years ago and was worried it might be a little dated. I was wrong. Everything was spot on. The staff were incredible and couldn't do enough for us. The heat and ice experience was brilliant, as was the mud chamber. We also enjoyed the pool and outdoor hot tub. The changing facilities are extremely clean and well stocked with everything you need I am an extremely fussy eater but that was no problem as my needs were catered for and altered for me. In the cocktail bar drinks were altered to suit my friend. Nothing was too much trouble. We broke a glass accidently so we reported it to reception, when we returned the glass had been removed. My one complaint was that the appartment was very hot but there was a sign requesting that you ask the staff to alter the heating and we didn't ask! After our mini break we left feeling relaxed and thought we had great value for money
Verfasst am 5. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Hi Kerrie Thank you so much for sharing your feedback. We are delighted to hear you both enjoyed your stay, and found our team to be helpful. We will look forward to welcoming you again before too long! Kind Regards Titanic Spa
Verfasst am 6. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

Afsah N
Bradford, UK2 Beiträge
Dez. 2022 • Familie
Had terrible 😢 food poisoning myself my sisters suffered terribly management weren’t very helpful blaming it on a bug but we all live in different households and no one else had the virus just us ! Please be careful !
I am in the process of escalating this further
Verfasst am 2. Januar 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.
Dear Afsah We were extremely concerned to receive your feedback and sorry to hear you'd been feeling unwell. Due to the serious nature of the complaint we have carried out a thorough investigation of our kitchen and specifically our food preparation of the Penne Arabiatta as you referred to. We haven't received any report from yourselves or Doctors confirming a diagnosis/symptoms or linking the food served to your illness. We continue to take extreme care in our hygiene practices throughout. Kind Regards Titanic Spa
Verfasst am 5. Januar 2023
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von Tripadvisor LLC.

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