Hi, we resolved this issue. The booking was with a different company.

You can book the tour directly through trip advisor.

We traveled to Dachau ourselves. We purchased a partner ticket on the S-bahn which cost 16.90 Euros. This ticket covers up to 5 people so was enough for our family of 4. We took the S-bahn to the Dachau station and then the bus to the camp. it took us 45 min total to get there--not too bad! We wanted the English language tour, which was offered at 11:00 and 1:00. It cost 3.00 Euros per person and lasted 3.5 hours. We felt that this tour was great! You pay for the tour at the visitor center. I believe that you can also get audio guides at the visitor center. The main reason we did the transportation and tour the way that we did was that the tour providers didn't go on the day that we had available. At the end of it, we didn't feel that we would have gotten any more out of the day had we gone with a tour provider and it was much cheaper to do it the way that we did. BTW, we stayed after the tour for another hour or so and looked more in depth at several things we were interested in.

Not sure if this co. does. I would enquire on-line prior to booking .

Hi Karin, Unfortunately I am unable to post direct links here on tripadvisor but you can find a link to our website on the main page of this listing for "Dachau Tour" on the right side, just beneath the map. You will find general information about the tour on our website. For booking or more specific questions please email us (you will find a link to our email address right beside the link to our website). A little complicated but the link is there! Best regards, Jamie.