¡We are happy you choose us! Thank you for your review, our doors will always be open for you and our tour guides will be more than happy to give you more incredible adventures. ¡PURA VIDA! 🇨🇷🌱

Thanks so much for taking the time to review our park and bringing this to our attention, first off we would like to apologize for the situation, we have bin operating our horseback tour for more than 10 years and this is the first review of this nature, since we take great care of our horses. After your review we investigated and found that one of the guides prepared the wrong horses for the tour, these horses had a treatment for ticks, and the ticks that the horses had wore all dead, we know that this dosent change the experience you had at our tour and can asure you that we would never let clients ride horses with ticks on them on purpose, like you know horses just like dogs and other animals can get ticks sometimes, so when this happens we separate them, provide the correct treatment and once they are 100% they get back on the tours. Kind Regards.

Thanks very much for taking the time to review our park, we are very disappointed to have gotten a 2 star rating, based on your review we understand that you would prefer a more authentic tour, and we understand your position, but the 2 star review is always interpreted as bad. So we do have to mention that our park has great standards and the tours are focused on giving our visitor a great experience as well as keeping you safe at all times, this implies that we have to standardize operations and make sure that the experience we deliver is great for all our visitors. Thanks and we hope you can visit us in the near future.  Pura Vida 

We are happy to know that you enjoyed your time in our park. Our team works hardly to give you the best tours and make you feel at home visiting us. Hoping to have you back ¡PURA VIDA! 🇨🇷🌱

It was our pleasure be part of your adventure. Thank you for your review. We will be waiting for you to give you more incredible experiences. ¡PURA VIDA! 🇨🇷🌱

We're so glad to read that you got a good experience in our park! Thanks for choosing us to see Costa Rica. ¡PURA VIDA! 🇨🇷🌱

Dear Customer! we are very sorry if we did not mentioned the situation and also the fact that you did not have the opportunity to have gone to the waterfall, but the weather is something that gets out of our hands since it was last minute and we tried to notify all our clients. Going to the waterfall is a courtesy from our company to our clients and does not have an additional charge, hopefully the next time you come back you can have the full experience. We're glad to read that you got a good experience with our guides in our park. The team works hardly to give you the best tours and make you feel at home visiting us. Thank you so much for recommending us! ¡PURA VIDA! 🇨🇷🌱

That is the best way to discover what Costa Rica has for you! Thanks you for choosing us to have a great day of adventure.We will be more than happy to have you back for more experiences! ¡PURA VIDA! 🇨🇷🌱