We shortlisted 3 different cottages that could cater for our group of 2 adults, 4 children and pet dog in Yorkshire. Reading on their website that The Barn was 5* and hearing from one of the agencies that lesser rated properties may not have wifi/phone etc, we decided that we needed the best amenities as two of our children are babies and we were also caring for our niece and nephew who were allowed to stay overnight with us for the first time. We contacted the owners directly to check that it would be ok to also have our young niece and nephew stay for one night and when owner Richard agreed to this we booked The Barn for 3 nights.
On arrival owner Carol did not give us the warm welcome we are accustomed with from renting cottages. She was rather terse about the dog, informing us that he could not go into the ground floor bedroom or upstairs and must sleep in the utility room. She was also negative when our children excitedly wanted to see the ducks saying that it was too ... mehr