We were concerned after booking this villa, read some bad reviews, but our experience was anything but. The management company and Louis were good at keeping us informed and answering all of our many queries. The villa itself was about a 5 minute walk from Biosfera shopping centre and supermarkets, 10-15 walk from harbour and 20 minutes from the strip. There was a bus stop just round the corner with buses taking you to all parts of the island, there was plenty car hire offices too.
The villa itself was clean, there were issues with broken garden furniture and the sofa appeared to be broken too, but you can't control what other occupants do to a villa. The villa was cleaned midway through our stay and the bedding changed. We had an issue with the pool, appeared to have too much chlorine, the children came out in a rash and stinging eyes, but on texting Louis the pool man was round within hours rectifying the situation. I cannot fault the way ion which anything was dealt with. The ... mehr