I have just seen the terrible review from the July guest and was compelled to write a review of my own
I came with my family (6 Adults & 1 baby) and have nothing but glowing words for the Bali Zen Management Team (Rosemary & Yuli) as well as the lovely housekeeping staff (Sri & Made)
We felt it was exceptional service that this team cared to follow up with us every day (usually only stayed for approx 15 - 20 min) to check that everything was going well with our holiday and to see if we needed anything be it tours, babysitting, restaurant bookings or just checking if we had any maintenance issues. The staff were always happy to go beyond their working requirements to ensure we were having a relaxing & enjoyable holiday. We have traveled to Bali on several occasions and have booked other villas through this company and would not hesitate to keep using them for our holiday next year.
We can't wait!! mehr