I stayed in Villa Royale with my partner, our two small kids and my parents in June 2013. First of all, I have to say that the villa looks better in the pics here. There was a bit of humidity in one of the rooms ceilings and the walls needed some painting too. Anyway, that wouldn't be important for me but there were a number of issues during our stay that really left us more than unimpressed.
First of all, I have to say that I have no complains about Tony and Nickola (the maintenance people) who were quick to answer our questions and did their best to try to solve the issues. These were the main problems:
1. The electricity went off around 7 times during our stay, the first time was caused by a faulty light, we stopped turning on that light (as suggested by Tony) but despite of that the electricity went off other 6 times, once during nightime when all the lights were off.
2. The hot tub was out of order during the whole time of our stay. When we arrived ... mehr