Stayed at this place with a group of friends during the carnival period. The heated pool failed to work, we were told that it takes 50 hours to heat up, note that we were first told 38 hours on the phone.
We therefore agreed to pay a premium and have the pool switched on a day before so that it would be hot on our arrival. When I called the owner to confront him he said that this was never so however on the electricity meter was a piece of paper which was used to manually mark the beginning and end of period consumption. The date marked the the day previous to the beginning of our stay proving that he was lying.
When I called to complain about the pool, the owner was very rude indeed and after countless phone calls(over two days) to continuously mention that we will not be paying for the malfunctioning pool we agreed that I switch off the pool and we wouldn't be charged for the EXTRA electricity over and above the crazy price pp/night that we had already agreed ... mehr